Type: blizzard-tracker
Oct 14, 2025 by
Vyraneer
In Bug Report
Delreya, did you claim this Deck before or after yesterday’s heal-up?
If you need a time reference, I’ve sent this message right after the heal-up.
Type: blizzard-tracker
Oct 14, 2025 by
Vyraneer
In Bug Report
Hello everyone,
We’re reviewing the reports in this thread, especially those that mentioned the previous heal-up(s) not removing the pop-up.
If you keep on seeing the pop-up despite various heal-ups and you can’t dismiss it, please reply to this comment with this information:
Have you previously…
Type: blizzard-tracker
Type: blizzard-tracker
Oct 13, 2025 by
Vyraneer
In Bug Report
Everyone, we’ll about to roll out another heal-up. We expect it to be completed within the next 15-30 minutes.
As a reminder, we’ll continue doing these until a server fix is implemented later this week.
Once the heal-up is completed, please restart your game.
Type: blizzard-tracker
Oct 10, 2025 by
Vyraneer
In Bug Report
Hello everyone,
We’re aware that some players continue to get stuck on the pop-up window and we’ll be rolling out another heal-up by the end of the day (Friday October 10, Pacific Time).
We’ve identified all causes of this issue, and we’re working on a permanent fix to include in our next hotfix p…
Type: blizzard-tracker
Oct 10, 2025 by
Vyraneer
In Bug Report
Hi Nod,
If you’re on PC, please follow the steps outlined here; if you’re using a mobile device, please follow this support article.
Note: thread moved to a more appropriate forum.
Type: blizzard-tracker
Type: blizzard-tracker
Oct 9, 2025 by
Blizzard Entertainment
In Community Discussion
[33.6.2 Patch Notes] Anomalies make their return, alongside balance updates to Heroes, Buddies, and more in Patch 33.6.2. View Full Article
Type: blizzard-tracker
Type: blizzard-tracker
Oct 8, 2025 by
Vyraneer
In Bug Report
Heal-up completed -
Issue 1 readers: please restart your client. Your updates in this thread would be immensely appreciated.
Type: blizzard-tracker
Oct 8, 2025 by
Vyraneer
In Bug Report
@Everyone,
Issue 1: The Ladder Ready pop-up can’t be dismissed
We’re running another heal-up that should alleviate the issue caused by the stuck Ladder Ready pop-up. We’ll be deploying this heal-up periodically until the issue is completely resolved (please note that you’ll need to restart your cl…
Type: blizzard-tracker
Oct 8, 2025 by
Vyraneer
In Bug Report
You can do it if you highlight the link in your message and use the Preformatted text option (the button with </>); your link then will look like this:
https://www.playhearthstone.com
Type: blizzard-tracker
Oct 8, 2025 by
Vyraneer
In Bug Report
Everyone,
We’re currently investigating two issues that were recently reported here:
A few players still can’t dismiss the Ladder Ready Pop-up.
A few players have reported they can’t see their free deck after claiming it (note: only one deck can be claimed for free).
This Ladder Ready deck is no…
Type: blizzard-tracker
Oct 8, 2025 by
Vyraneer
In Bug Report
Vir, would you be able to upload a screenshot online and share the link to it here, please?
Type: blizzard-tracker
Oct 8, 2025 by
Vyraneer
In Bug Report
Bear with me please, I’ll ask a couple of obvious questions to make sure we get all the info here.
Could you please confirm that your Collection filter is set to Standard Cards and not to Timeways?
[image]
The deck should also appear among active decks as a “Ladder Ready Warlock” - could you p…
Type: blizzard-tracker
Type: blizzard-tracker
Oct 8, 2025 by
Vyraneer
In Bug Report
Thanks, we’re having a look.
If you can’t dismiss the pop-up: please let us know the region you’re on.
If you can’t find the deck previously selected: was it the first deck or the second one?
Type: blizzard-tracker
Oct 7, 2025 by
Vyraneer
In Bug Report
Thanks so much for letting us know!
@Everyone: One last update has been added to Highlights and Info here.
Type: blizzard-tracker
Type: blizzard-tracker
Oct 7, 2025 by
Vyraneer
In Bug Report
Folks,
We’re starting the heal-up procedure. Once this step is completed, please restart your game.
We’ll be closely monitoring the situation during this process thus please let us know should there be any issues or errors.
Updates will be added here as well (Highlights & Info).
Type: blizzard-tracker
Oct 7, 2025 by
Vyraneer
In Bug Report
Folks,
We’re starting the heal-up procedure. Once this step is completed, please restart your game.
We’ll be closely monitoring the situation during this process thus please let us know should there be any issues or errors.
Updates will be added here as well (Highlights & Info).
Type: blizzard-tracker
Oct 7, 2025 by
Vyraneer
In Bug Report
Hello everyone,
We’re working on a fix; please follow the updates here (in the Highlights category).
Thank you for your patience!
Type: blizzard-tracker
Oct 1, 2025 by
Vyraneer
In Bug Report
Hello everyone,
Mercenaries mode is currently disabled to allow our teams to work on a fix.
Attempting to start a game will present a generic error message ( “There was an error starting your game. Please wait a few minutes and try again”).
Type: blizzard-tracker
Sep 30, 2025 by
Vyraneer
In Bug Report
I’ve edited your post as you requested, Moschbaer. Thank you for providing your files.
Type: blizzard-tracker